24/7 Monitoring Services
Ensure reliability, performance, and business continuity—around the clock.
At Bonyan System, we understand that mission-critical systems must operate seamlessly at all times. Our 24/7 Monitoring Services are designed to ensure the uninterrupted performance of your telecom, data, and analytics platforms by proactively detecting and resolving issues before they impact operations.
What We Monitor
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System Health & Availability
Continuous uptime tracking for hardware, servers, databases, ETL pipelines, and analytics systems.
Real-time system heartbeat and service status monitoring across environments.
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Data Flow & Integration Pipelines
Live monitoring of CDR/EDR ingestion, mediation chains, ETL/ELT processes, and data warehouse feeds.
Quarantine queue handling, error retries, and delayed job detection.
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Application Performance
Monitoring CPU, memory, disk usage, and network latency across deployed services.
Detecting slow-running queries, failed jobs, and service bottlenecks.
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Security & Compliance
Watch for unauthorized access, anomalies, log patterns, and integration exceptions.
Alerts on failed authentications, certificate expirations, and API gateway thresholds.
Monitoring Features
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Proactive Alerting
Immediate alerts via email, SMS, or custom dashboards for anomalies and threshold breaches.
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Incident Response Automation
Predefined workflows for auto-restart, fallback routines, and escalation to support teams.
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Historical Analysis & Reporting
Visual reports and logs for root cause analysis, SLA tracking, and capacity planning.
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Custom Dashboards
Real-time dashboards tailored to each system—telecom mediation, billing, BI, or integration.