Technical Implementation Services

1. Complete System Roll-out

  • Deploy robust telecom and data solutions, such as interconnect billing, mediation (offline/on‑line), OCS, BI platforms, data warehouses, and analytics environments.
  • Configure and integrate end‑to‑end workflows including data ingestion (CDR/EDR), charging, billing, analytics, and partner settlement modules.

2. System Administration & Support

  • Following go-live, provide full system administration, environment maintenance, and technical support.
  • Expert setup of monitoring, backup, security, and operational controls ensures uninterrupted performance.

3. Seamless Integration

  • Integrate new systems with legacy BSS/OSS, external platforms (CRM, ERP), and telecom network elements.
  • Build strong, standardized interfaces for mediation, charging, provisioning, real-time decisioning, and offline reconciliation.

4. 24/7 Monitoring & Managed Services Integration

  • Ensure high availability, proactive alerts, and performance optimization through around-the-clock system monitoring.
  • Transition from implementation to managed services or staffing support with minimal friction.

5. Quality Assurance & Governance

  • Comprehensive testing: functional validation, data accuracy checks, and performance/load testing.
  • Set up governance and error-handling routines — including EDR transformation, quarantine queues, archiving, and retry mechanisms.

6. Knowledge Transfer & Handover

  • Provide detailed documentation, runbooks, configuration guides, and architectural diagrams.
  • Train internal teams on administration, monitoring, troubleshooting, and change-management routines for sustained self-sufficiency.