Connect customer management, product and pricing, order fulfillment, service activation, charging, billing, and revenue operations in one dependable BSS architecture.
Bonyan System designs, implements, integrates, modernizes, and supports Oracle Communications BSS for telecom operators, MVNOs, MVNEs, and enterprise B2B service providers. Our work spans BRM, ECE, PDC, Siebel Communications, OSM, UIM, and ASAP.
We combine telecom-domain knowledge across BSS, OSS, mediation, charging, billing, data integration, and production operations. The result is an end-to-end platform aligned with the operator's commercial model, network interfaces, revenue controls, and operational responsibilities.
An effective BSS architecture preserves business intent from the first customer interaction through order fulfillment, charging, invoicing, payment, and support. We bring the major Oracle Communications components together through controlled integrations and measurable end-to-end processes.
Customer hierarchies, opportunities, quotes, product configuration, order capture, service requests, and care processes configured around consumer, enterprise, wholesale, and partner operations.
Order validation, decomposition, dependencies, revisions, automated and manual tasks, status tracking, work queues, and controlled fallout handling.
Service, resource, and topology relationships integrated into fulfillment so resources can be checked, assigned, reserved, and tracked during delivery.
Service definitions, activation models, network-element interfaces, command translation, sequencing, rollback, retries, audit trails, and operational monitoring.
Account and service models, balances, bill cycles, invoicing, payments, collections, adjustments, taxation interfaces, policy logic, and revenue controls.
Authorization, balance consumption, usage rating, notifications, rated-event output, rerating, balance queries, recycling, and synchronization with BRM.
Maintainable packages, bundles, charge and discount offers, recurring, one-time, and usage charges with governance, versioning, deployment, and validation.
Role-based customer, billing, payment, adjustment, collections, and operational workflows matched to each business and support team's responsibilities.
Stable APIs, messaging, batch interfaces, and Apache NiFi mediation connect usage, digital channels, payments, finance, assurance, analytics, and legacy BSS/OSS.
Successful implementation depends on the operating model, data, integrations, deployment discipline, and production ownership around the products. Our responsibility covers the complete delivery lifecycle.
Translate commercial, operational, regulatory, and network requirements into a target architecture and phased roadmap with clear system, data, and interface ownership.
Build standardized development, test, pre-production, disaster-recovery, and production environments covering topology, clustering, storage, segmentation, certificates, backup, and recovery.
Configure telecom products, customer structures, pricing, charging, billing, fulfillment, activation, and care, with controlled extensions where configuration is not sufficient.
Connect networks, mediation, channels, identity, payments, finance, assurance, settlement, data platforms, and legacy systems with validation, recovery, monitoring, and reconciliation.
Profile, cleanse, map, rehearse, migrate, and reconcile customer, service, balance, product, billing, payment, inventory, and order data using controlled cutover or staged coexistence.
Validate products, rating, billing, invoicing, payment, fulfillment, activation, security, capacity, failure recovery, and financial control totals before rollout.
Size and tune against representative traffic and business volumes, then prove continuity, backup, restoration, and disaster-recovery processes.
Rationalize legacy customization, introduce repeatable releases, and continue with monitoring, incident response, capacity reviews, tuning, runbooks, and knowledge transfer.
Support full MVNO, light MVNO, and shared MVNE models with scope based on the network, subscriber, charging, billing, and care responsibilities held by the host and each virtual operator.
Connect enterprise account hierarchies, negotiated contracts, multi-site delivery, tailored pricing, approvals, service commitments, usage, and billing in one phased quote-to-cash model.
Our work spans mediation, charging, billing, provisioning, activation, settlement, analytics, data platforms, and production operations—the boundaries where BSS delivery is most often tested.
We separate the target architecture from the minimum scope required for the next successful release, introducing components only when they solve a defined operational need.
Monitoring, reconciliation, security, performance, recovery, documentation, support responsibilities, and knowledge transfer are designed from the beginning.
Stable interfaces, clear data ownership, and measurable controls keep the architecture adaptable to the operator's network, commercial strategy, and existing platforms.